Spare Parts Service

The Starrag Group global logistics network ensures the rapid and reliable supply of spare parts. With its main warehouses at the factories in Switzerland, Germany, France and India, and with regional warehouses in Asia and North America, a rapid, customer-focused supply of spare parts is assured. Spare parts are delivered to you direct from our own logistics partners. Our spare parts service undergoes a constant optimisation and improvement process based on risk classification, availability and delivery performance indicators.

The spare parts program includes

  • Appropriate, state-of-the-art original spare parts
  • Compatible spare parts once the standard equipment has expired
  • Replacement pool for component assemblies
  • Factory repairs to manufacturer’s specification
  • Stock level recommendation in accordance with machine-specific risk analysis